Scheduling Your Appointment

At your initial visit, you will be evaluated by a physician, a physician assistant (PA), or a nurse practitioner (NP). Afterwards, the appropriate specialized team deliberates to first develop a suitable diagnostic study and then devise the safest and most effective treatment plan for your particular condition. From this point forward, team members make themselves readily available for discussions and questions to help you fully understand your condition and the various treatment alternatives available to you. Once a treatment plan is agreed upon, your clinical team collaborates at every stage of delivery to ensure the best possible results.

To assure we have your complete record and reduce any waiting time, please plan to arrive 15 minutes prior to your scheduled time and bring the following to your appointment:

  • Completed Patient Information forms that were mailed to you.
  • Your actual x-rays or imaging on CD, along with all written reports, for any CT, MRI or x-ray imaging
  • A list of all current medications
  • Current insurance cards and Driver’s License
  • Payment for applicable co-pay, co-insurance or deductible. Our practice accepts cash, check, credit and debit cards.
  • A referral or prior authorization, if required by your insurance carrier
  • If you are under the age of 18, you must be accompanied by a parent or guardian

For your convenience, UBNS now offers automated check-in at two self-service kiosks in the lobby of our Comprehensive Neuroscience Center located at 40 George Karl Boulevard in Williamsville. The kiosks are located to the right and left of the waiting room entrance.

Due to the length of our waiting list, we ask that you please call our office 24 hours in advance if you must reschedule or cancel your appointment. If you arrive after your scheduled appointment time you may be rescheduled (Please review our no-show policy contained in the General Practice Policy in your documents).

Please notify our office immediately if you have a fever, cough, runny nose, or shortness of breath or have been in contact with someone who has been diagnosed with COVID-19. UBNS is following all CDC and New York State Dept. of Health guidelines for preventing the spread of COVID-19. Due to increased call volume, hold times are longer than usual. We apologize for the inconvenience.