FAQs

ubns-faqs.JPGDIAGNOSTIC TEST RESULTS

PRE-ADMISSION

POST-OPERATIVE

PRESCRIPTIONS

OFFICE VISITS

GENERAL

 


 

Diagnostic Test Results

HOW LONG DO I WAIT UNTIL MY TEST RESULTS ARE AVAILABLE?
Test results are usually available about 10 to 14 days after your test.

HOW DO I FIND OUT MY TEST RESULTS?
One of our nursing staff will notify you by phone once your results reach our office. If you are unreachable by phone, we will send a letter to your home requesting you call a nurse at your earliest convenience.

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Pre-Admission

WHERE DO I GO THE DAY OF MY SURGERY?
Depending on which hospital your surgery will take place, you should proceed directly to the admissions area. From there you will be directed to the same day/ambulatory surgery floor where you will stay until your surgery.

CAN I TAKE MY MEDICATION THE MORNING OF MY SURGERY?
Because each patient is different and medications vary from person to person, it is strongly recommended that you inform your doctor what medications you are currently taking and ask which ones can be taken prior to surgery. Generally, hypertensive and cardiac medications can be taken prior to surgery with very little water.

WHAT CAN I EAT OR DRINK BEFORE MY SURGERY?
Do not consume anything by mouth after midnight the night before your surgery. Medications should be taken with just enough water to swallow comfortably.

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Post-Operative

WILL I RECEIVE PAIN MEDICATION AFTER SURGERY?
Every effort is made to ensure our patients experience as little pain as possible after surgery. We encourage our patients to let us know if they are experiencing post-operative pain so that your physician can take appropriate pain relief action.

WILL I SEE MY DOCTOR AFTER SURGERY?
Because this is a teaching hospital, your care is administered through a coordinated effort. This means that during your hospital visit, you will be seen by any one of a team of doctors, all of whom are very familiar with your particular condition.

HOW LONG CAN I EXPECT TO STAY IN THE HOSPITAL?
Every patient is different and thus requires different post-operative care. Rest assured, your care is suited to your specific needs and every attempt is made to allow for the safest and most efficient recovery.

WHAT ARE MY LIMITATIONS AFTER SURGERY?
At the time of your pre-operative interview with one of our nursing staff, you will be given a sheet of instructions for your specific surgery that will provide you with everything you need to know about wound care, physical restrictions, and more.

WILL MY FAMILY DOCTOR BE KEPT INFORMED OF MY PROGRESS?
At the time of your follow-up visit, your doctor will receive a letter from your neurosurgeon regarding the progress of your recovery.

WHEN DO I RETURN TO SEE MY NEUROSURGEON AFTER SURGERY?
We schedule you for a follow-up office visit anywhere between 2 and 5 weeks after your initial surgery.

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Prescriptions

HOW DO I ARRANGE FOR REFILLS OF MY CURRENT PRESCRIPTIONS?

Patients requiring refills on medication(s) your doctor has prescribed should call our nursing department at (716) 218-1000 between 9:00 AM and 12:00 noon, Monday through Friday.

To ensure that you do not run out of your medication, please call to request a refill at least 7 days before your last dose.

We cannot refill medication on weekends or after hours. Further, we can not refill any prescription(s) we have not prescribed.

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Office Visits

WHAT IF I NEED TO CANCEL MY APPOINTMENT?
We request our patients to please inform us of a cancellation at least 24 hours in advance.

HOW LONG WILL MY CLINIC APPOINTMENT TAKE?
Our goal is to make sure each patient is seen promptly. Our neurosurgeons typically devote only one day per week to clinic because they also manage treatment programs, perform surgeries, and teach. For this reason, please allow 2-3 hours for your appointment, as unscheduled emergencies can delay the doctor.

WHAT IF MY DOCTOR IS IN SURGERY AT THE TIME OF MY SCHEDULED APPOINTMENT?
Although we make every effort to see patients at their scheduled time, our neurosurgeons are frequently called to the operating room without notice. Often we cannot anticipate when they will return to their office hours. We will keep you informed of your physician's status. If you cannot wait, we will gladly reschedule your appointment.

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General

ARE THERE OTHER PEOPLE WHO HAVE THIS PROBLEM?
Some neurological disorders are more common than others. Studies show that more than 700,000 Americans suffer strokes each year; more than 17,000 people find out they have a brain tumor; and approximately 11,000 people suffer spinal cord injury. In addition, headache and low back pain are among the most common symptoms that send people to the doctor.

WHAT ARE MY TREATMENT OPTIONS?
Neurological problems often involve several treatment options. Your doctor will discuss benefits, risks, and results of all treatments with you and will help you evaluate the treatment or combination of treatments best suited to your lifestyle.

HOW SUCCESSFUL IS SURGERY AND HOW LONG IS THE RECOVERY PROCESS?
Surgical outcomes and the healing process vary from one person to the next depending on genetics, severity of the problem, lifestyle differences, and attitude. Your neurosurgical team can tell you what other patients have experienced, and, based on your history, will advise you on what to expect during your own recovery process. It is also important to note that clinical studies suggest patients who participate in their healthcare decisions and who receive emotional support often experience more successful outcomes than those who do not. So be sure to ask questions.

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